COVID-19 Response – Important Information

The past few weeks have seen COVID-19 gaining momentum across the world and Australia has now entered a phase of exercising more caution in its response. COVID-19 is at the forefront of everyone’s mind and everyone is planning for the immediate future. Good2Give is no different.

Our commitment is to ensure our services remain available and reliable over the coming weeks and months. Being online and cloud-based, we are in a strong position to support our products, customer service functions, and business operations remotely.

While the situation surrounding COVID-19 is uncertain and quickly changing, we are also working to assure the well-being of our employees, partners and community.

We have made some key changes to our policies and procedures, and from Monday 23 March (until Friday 3 April at this stage), Good2Give is adopting social distancing policies, which include:

  • Moving staff to home-based working
  • Not conducting face-to-face meetings – instead we will utilise technology to facilitate virtual business meetings
  • Placing a hold on all work-related plane travel

We are also reinforcing best practice hygiene standards and increasing cleaning measures to ensure a clean and healthy working environment (for the remainder of this week while we are in our building).

We wish to reiterate that our employees and customers have been, and always will be, our number one priority. Our operations are unaffected by COVID-19 and our aim is to continue delivering outstanding customer service and enabling businesses and their employees to support communities they care about. Working from home is simply about stopping the spread of the disease and helping to flatten out the curve.

If you have any questions, please don’t hesitate to reach out. Most importantly, take care of yourself, your team, your family and loved ones.

Thanks again for your support.

Lisa Grinham

Chief Executive Officer

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