Goodstack x Good2Give Acquisition: Client FAQs

Home > Goodstack x Good2Give Acquisition: Client FAQs

Who is Goodstack?

Goodstack helps global companies like Adobe, Microsoft, Canva, and Airbnb support the causes they care about — from charity verifications, to employee giving, to grants and fundraising.

Why we are joining forces:

Goodstack’s global reach and technology, combined with Good2Give’s legacy and purpose, will enable us to offer superior products, services and greater impact.

Will there be any disruption to service?

No. Your programs, SLAs, and contacts remain in place. You’ll see continuity today, with added capability over time.

Why do we need to sign a new contract?

Your agreement needs to be moved to Goodstack Australia Pty Ltd, the Australian entity. Terms and SLAs will remain unchanged.

Will pricing change?

No. There are no pricing changes as part of this transition.

Will our account manager or support team change?

No. Our team and ways of working will all remain the same, meaning your day-to-day account management and support team will remain the same.

How will Goodstack improve our programs?

Over time you’ll benefit from:

Faster product innovation (new features, stronger reporting).
Broader global nonprofit coverage.
Enhanced compliance and security controls.

Are there any changes to data security?

No. Our cyber security environment remains a top priority, as such there will be no change to any of our processes or controls as we transition to Goodstack.

What happens if I have concerns during the transition?

Your account manager will remain your main point of contact, supported by the Australian and global leadership teams.

Good2Give delivered a very detailed strategy paper from which an entire program of work was agreed to at CEO level

I needed to engage the services of an organisation that could assist me to develop our company’s corporate community investment strategy. There was a strong commitment from our Executive Leadership Team, but they wanted to know what such a strategy would mean in terms of delivery and outcomes, costs, philanthropic legal structures, what a community program at Aurizon might look like, and how it would engage staff and our communities. Good2Give delivered a very detailed strategy paper from which an entire program of work was agreed to at CEO level. Good2Gives’s involvement enabled us to fast track the Aurizon Community Giving Fund to launch in a matter of months.

We are really enjoying offering a workplace giving program, and are having some fun with it

We are really enjoying offering a workplace giving program, and are having some fun with it. We get all the staff together every couple of months to encourage people to give. Being able to support victims of the cyclone in Vanuatu and the earthquake Nepal made so easy using Good2Give’s Workplace Giving Platform. Feedback from staff has been really positive, particularly as the company matches employee donations.

Our partnership with Good2Give provides absolute confidence

We partnered with Good2Give in 2014 to help manage our Matched Payroll Giving and Employee Community Grants programs, as part of our Because We Care Australia program. In addition to seeing a significant increase in both engagement and participation, our partnership with Good2Give also provides absolute confidence on the operational governance behind these programs.

This experience has been invaluable in enabling Accor to provide immediate, important support

Good2Give have been providing Accor with outstanding service for over five years. Working with them to manage our All Heartist Grants Program has been a fantastic experience. Good2Give have demonstrated time and again their ability to develop customized solutions for our needs. Good2Give have been responsive to program needs, delivering a bespoke solution quickly, efficiently and with great service. This experience has been invaluable in enabling Accor to provide immediate, important support to team members in Australia and overseas directly impacted by the COVID-19 pandemic.

Good2Give provide a flexible and bespoke platform solution for our needs, all under our own brand identity. Their streamlined approach reduces our administrative load considerably.

Good2Give work closely with Stockland’s team to create a bespoke solution with the flexibility our grant applicants need. Requiring a program that services both DGR1 charities and grass roots community groups, their seamless Stockland-branded platform solution is ideal. Their ability to manage enquiries and administration from multiple stakeholders reduces our administrative load considerably – easily and efficiently distributing funds.